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SHIPPING INFO

Thank you for choosing Passion Vines. We are passionate people serving passionate people. Our promise is too provide an extraordinary experience through wine, spirits and beer.

Delivery Policy
Available locally, through out Southern New Jersey. Click here for Delivery Policies.

Carrier and Delivery Schedule
Orders placed will ship within the next 2 business days. Faster shipping options may be available. If there will be a delay longer than that, we will contact you immediately via email. We ship Ground, Next Day Air, and 2nd Day Air via FedEx: Ground Service - approximately 1-6 business days in transit 2nd Day Air - 2 business days in transit Next Day Air - 1 business day in transit During times of extremely hot or cold weather, we recommend using 2nd Day or Next Day shipping to avoid having your order be exposed to the extremes of hot and cold for an extended period in transit. Please Note: We are not responsible for wine that arrives damaged due to heat or cold, so please plan accordingly when you choose your shipping option. If you are concerned about the weather in your area please call us at 609-601-VINE or toll free at 1-888-601-VINE (8463).

Insurance
Passion Vines automatically adds insurance to each order placed online. This covers you from any package lost or damaged in transit. If you wish to waive the insurance, you may do so by un-checking the box during the checkout process, however, this waives all responsibility from Passion Vines.

Restricted States
Please note that some states have laws on the shipment of alcohol that prohibit us from shipping to addresses in those states. We cannot ship alcoholic beverages to: Alaska, Hawaii, Kentucky, Maryland, Massachusetts, Montana, New Hampshire, Pennsylvania, South Dakota, Tennessee, Texas, Utah, Washington, Wyoming.

Signature Policy
You must be 21 years of age or older to purchase wine from passionvines.com. All packages sent out by passionvines.com require a signature upon delivery. We will not be able to refund any shipping charges if your package comes back to us because there was no adult to sign for the wine.

Return Policy
Passion Vines is committed to 100% customer satisfaction! If there is any problem with your order, please call 1.877.270.8463 or email us at wine@passionvines.com immediately. Any orders that are returned due to a reason other than the product is the wrong product or the wine is tainted will be subjected to a 10% restocking fee. In addition, if returning a bottle that is tainted, the cork must be put back keeping all the contents in the bottle before it is returned to us in order to receive a replacement bottle. Passion Vines will arrange to have the package picked up and returned to us for inspection. Once the package is returned to us, we will inspect the contents and then send out a replacement package to you. Please re-pack the wine and a copy of the original sales receipt and send it to Passion Vines Attn: Returns 265 New Road Somers Point NJ 08244.

Billing Information
Orders placed on passionvines.com are not final. Your credit card is not charged automatically. A charge is put on your credit card after the product has been packed and the order is deemed complete. Please note that all credit cards are verified. You must provide a billing address that corresponds to the credit card you are using. If the billing address does not match the credit card you will be informed and the order will not be processed until we hear from you.

Legal Disclaimer
**Title to, and ownership of, all wine passes from Passion Vines to the purchaser in the State of New Jersey and the purchaser takes all responsibility for the shipping it from New Jersey to his/her home state. By arranging for transportation of the wine, Passion Vines is providing a service to, and acting on behalf of the purchaser. By utilizing this service from Passion Vines, the purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation and delivery of wine. The purchaser represents that he/she has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of wine and is legally entitled to take quantities ordered and once again authorizes that he/she is 21 years of age.


 
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